Upgrading or Downgrading your Plan

All upgrades and downgrades go into effect on the 1st of the month and can be set up in your account at any time. Simply log into your account, click on the Account tab, and select My Account. From there, you can open up Modify Plan and see the plan you are currently on and choose to upgrade or downgrade your plan for the following month.


You will continue to rollover 100% of unused credits if you upgrade your subscription plan. Click here to read more about rollover credit caps per plan.


Your plans rollover balance will be reduced by half when you move to a lower subscription plan. Once on a lower plan, you will be able to start receiving 100% rollover again, as long as you remain on your new plan.

Moving to On Demand

​You will lose your entire rollover balance if you move to an On Demand account, but any credits purchased while in On Demand will never expire.

PhotoUp does not offer cash refunds.

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