Your subscription plan sets aside a certain amount of daily and monthly editing capacity for you to use up with your editing team. PhotoUp encourages members to pick a plan slightly below their expected monthly volume so that they may grow and go over their allotment of credits but still get the highest daily credit capacity they can.
In order to accommodate fluctuations in operations and the possibility of choosing too large a plan, we do allow clients to rollover up to 20%-50% of their allotted subscription credits to the next month.
For instance, if Client A is on a Pro Plan, and uses only 600 or her allotted 800 credits in June, she will be allowed to rollover 160 (20% of 800) credits into July. Meaning that if she stays on a Pro Plan she will have 960 credits to use for July, or if she downgrades to a Lite Plan (as we might recommend) she would have 560 credits to use for July.
Maximum Rollover Credits by Plan Size
- Starter Plan = 50% rollover (50 credits)
- Basic = 20% rollover (40 credits)
- Lite = 20% rollover (80 credits)
- Pro = 20% rollover (160 credits)
- Pro Plus = 20% (240 credits)
- Premium = 20% rollover (320 credits)
- Premium Plus = 20% rollover (400 credits)
- Small Team = 20% rollover (480 credits)
- Medium Team = 20% rollover (720 credits)
- Large Team = 20% rollover (960 credits)
Note, all "rollover credits" are only good for the next month and may not be rolled-over again. Upon starting a new month, PhotoUp depletes the rollover credits first and then moves to new credits, meaning that in the example above in Client A chose to stay with a Pro Plan for July and used 760 of her allotted 950 credits (800 regular credits + 160 rollover credits), she would only be able to rollover the extra unused credits or her regular monthly allotment. Whereas if she had downgraded to a lite plan for July and had 560 credits to use (400 regular + 160 rollover) she would have used up all her credits and would be billed on August’s bill for 200 extra credits at the Lite Plan rate.